Payment, Location and Telehealth

Note: I am proud to operate within a clinic that does excellent work for the Brisbane community. To learn more about Gateway Counselling and Wholeness Centre and find answers to your questions - click here or call: (07) 3291 5963.

  • My fees are decided by Gateway Counselling and Wholeness Centre which is designed to offer affordable and accessible pricing based on your individual circumstances.

  • Payment options include EFTPOS, credit card and cash.

  • The current policy at Gateway is that only cancellations within 48 hours of an appointment incur a fee.

  • No worries. First, go to a speed checker like fast.com and click "Show more info" when it lets you. If you have a download and upload speed of at least 10 Mbps, we should have no troubles.

  • Gateway Counselling and Wholeness Centre - Mackenzie (1052 Mount Gravatt Capalaba Rd, MacKenzie QLD 4156) as well as Gateway Logan (229 Chambers Flat Rd, Crestmead QLD 4132). There is plenty of parking!

Sessions

  • This really depends on your goals and what brought you to seek help. Sometimes people just need 3-4 sessions to work through a discrete problem they’ve been having. Many need 6-10 sessions, and others need a longer-term arrangement. Regardless, I will always check in with you regarding how you are feeling about our sessions and what kinds of adjustments we can make.

  • This is up to you, though I do have some suggestions. Often, it can be better to have weekly sessions at the onset of therapy, as there is a lot of ground to cover at the beginning. From there, we might find a fortnightly rhythm to work. As time goes on, we can reassess together what you might need. 

  • Absolutely. Confidentiality is a cornerstone of my practice. Rest assured I will not share the contents of our sessions with anyone. I will speak with my supervisor regarding clients, but I will carefully de-identify any information. There are a couple of rare but real exceptions to the confidentiality I can offer as required by Australian law and professional ethical guidelines. Even in these cases, I would make this a discussion first with you if possible. You can read about the limits of the confidentiality counsellors can offer in my privacy policy here.

  • At this time, I am only offering my services to individual adults (18+).

General questions

  • I see adults of all ages for all kinds of problems including anxiety, depression, life transitions, grief, interpersonal challenges, post-divorce processing, emotional regulation difficulties, trauma, addiction and so on. My training was generalist, so while I have special interest in some presenting issues, I am not limited to any niche. If you are unsure whether I would be a good fit for you, feel free to get in contact and ask!

  • In truth, there isn’t one. While you’ll find various definitions online, there’s no standardised definition of any of these words in Australia. I use the word ‘counselling’ because it matches the name of my degree and the professional organisation to which I belong (Australian Counselling Association) but prefer the term ‘therapist’. In any case, the title is much less important than the person with the title, and regardless of what you are seeking psychological help for, I would be pleased to adapt to your needs. 

  • It’s very true that often there are people and circumstances in our life that really negatively affect us. In cases of violence and other extreme dangers, what is needed is to get out of there.

    For less extreme cases, while we usually can’t choose our circumstances, we can always adjust our response to our circumstances, and that’s what counselling can help with. When people come to therapy, they usually feel trapped because they don’t feel like the author of their own story, and that others have control over their happiness. Part of the process is to find the ways in which you can take ownership over your own experience and be empowered to sit in the driver’s seat of your own life - even though it feels right now like others run the show. 

  • Not at all! While many Christians prefer to work with a counsellor who shares similar beliefs, I am delighted to work with people of all walks of life. My training was with the Australian Institute of Professional Counsellors, a non-religious institution. 

  • Unfortunately, no. Counselling is not yet on any Medicare schemes in QLD.